Holiday & Sales

Due to the high volume of sales during holidays and sales events there may be longer than normal shipping times. We will do our best to communicate any possible delays. Please call 206-557-3320 or email us at customerservice@jarbocollection.com with any questions.

2 and 1 day shipping is available for an additional cost. Please call 206-557-3320 if you would like to expedite your order.

Gift Wrapping

We offer complimentary gift wrapping with our elegant matte-black boxes tied with a bow. Just message us if you would like your order gift-wrapped.

DOMESTIC SHIPPING

We are dedicated to shipping your order quickly and with the utmost care. We offer complimentary shipping on US orders over $1,000.

You will receive an email notification with a tracking number when your order has been shipped. Please follow the tracking number carefully!!!

Due to product availability, orders with multiple items may be shipped separately. You will receive a separate tracking number for each shipment. 

Due to carrier restrictions, we are not able to deliver to PO boxes.

In an effort to reduce waste, we may ship in upcycled boxes that have been thoroughly inspected. We only use high quality and inconspicuous packaging in order to insure your order may find its way to you safely.

Shipping Protection

We offer Route Package Protection on all orders. When checking out, you may add this option to your order. We highly recommend protecting your package.

Route will insure that your order makes it safely to your door as well as added tracking services within the Route App, so you know exactly where it is until it reaches you.

Free Ship Code

First-time purchasers in the United States are eligible for a one-time discount code that will provide free shipping on orders of $100 or more. This code cannot be used on sale items, gift cards, or in conjunction with any other offers.

The free shipping discount code for first-time buyers is valid for one use on orders over $100. It cannot be applied to sale items or gift cards, and cannot be combined with other offers.

Code Access - please request your free ship code through the chat messenger in the lower right corner of your screen, or call customer service at 877-457-2464.

RETURNS

Please review our Returns and Exchanges policies for information on returns shipping.
Click Here

 

For questions about shipping, please call 877-457-2464 or email us at customerservice@jarbocollection.com
  

INTERNATIONAL SHIPPING

International shipping requires unique shipping and handling. The purchaser is responsible for shipping, duty, and tax fees which vary depending on your country. The purchaser is responsible for all fees inbound and outbound on bounced packages. 

We are dedicated to shipping your package quickly and with great care. You will receive an email notification with a tracking number when your order has been shipped.

For returns and exchanges outside of the United States, please call our customer service at 206-686-8012

 

Review our Returns & Exchanges Page for more information.
Click Here